Remote job

Infrastructure Engineer

MessageBird

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About the job

Join our team either remotely or in our HQ in Amsterdam. This role can be based in any location within the EMEA region.


About us


MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.


Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.


With over 20,000 customers — including some of the world’s biggest brands like Facebook, Deliveroo, Uber and WhatsApp — it’s likely that you’ve benefited from MessageBird’s omnichannel technology at some point. For small and mid-sized businesses, we also offer support and solutions through an Online Self-Serve (OSS) dashboard.


Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to #jointhenest.


How we work


We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.


We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.


The role: Infrastructure Engineer


You will be a key part of the Engineering team, working closely with the wider team to design and implement highly available and scalable solutions, whilst also ensuring sufficient monitoring and alerting solutions are implemented and maintained.


We are looking for Infrastructure Engineers who have knowledge or experience in cloud deployments, containers, configuration management and/or infrastructure automation. You love to build and operate infrastructure solutions that drive crucial functionality. You're passionate, collaborative and self-motivated. And enjoy solving challenges and working on complex problems.


What you’ll do



  • Build resilient, scalable and secure cloud infrastructures such as Kubernetes, connectivity services, and monitoring systems

  • Work together with the development teams to set up and build infrastructure that allows release & deployments to take place without any hassle

  • Build tools to increase the flexibility and scalability of the platform

  • Ensure appropriate availability, reliability and scalability of applications and services

  • Responsible for improving the reliability and resilience of our infrastructure through root-cause analysis and reviewing gaps in designs and implementations of our infrastructure

  • Optimize workflows through automation

  • Keep our production infrastructure up-to-date, secure and running

  • Advise on containerized servers with Kubernetes and Docker

  • Participate in the incident management process

  • Engaging in knowledge transfer across the engineering team

  • Advise on engineering standards, procedures, methods, tools and techniques


What you’ll bring



  • Extensive Linux experience

  • Prior experience of designing, deploying, and scaling production infrastructure for consumer and enterprise facing products

  • Basic programming skills

  • Basic understanding of networking

  • Transforming existing applications to cloud native oriented applications

  • Experience with running & deploying applications on Kubernetes is a bonus

  • Knowledge of cloud performance (Google and AWS) is a bonus

  • Knowledge of cloud infrastructure principles (load balancing, high availability, server-based and serverless architecture, database configurations)

  • Previous experience of working with popular monitoring systems like Prometheus would be beneficial


Psst … some added perks



  • Top-notch work equipment (including Bose headphones!)

  • MessageBird swag to keep you well-dressed

  • WFH office set-up allowance to make sure you have all you need to “get shit done” in an ergonomically-friendly way

  • The occasional (virtual) company-wide and team events

  • A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!


If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.


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